Terms of service
Effective 7 October 2026
The short version
- Krisox is free to use for one file at a time. Krisox Pro and Enterprise are paid subscriptions.
- Purchases are made through Paddle, our reseller and merchant of record.
- Subscriptions renew until you cancel. You can cancel at any time, and get a full refund within 14 days of any payment.
Who we are
These terms are between you and Krisox ("we", "us"), the company that makes and sells Krisox. They apply to the Krisox browser extension and to this website. You can reach us at [email protected].
Buying through Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. When you buy, you also agree to Paddle's buyer terms, and Paddle charges your payment method and handles sales tax.
What you get
- Free: compress one file at a time, as often as you like.
- Krisox Pro ($7 a month or $70 a year): compressing several files at once, converting between formats, converting HEIC photos, and packaging uploads as a ZIP.
- Krisox Enterprise ($5 per seat a month or $50 per seat a year, minimum 5 seats): Krisox Pro for the number of people you buy seats for, with one company license key.
Prices are in US dollars. Taxes are added at checkout where they apply.
License keys
After payment you receive a license key by email. A Pro key is for your own use, on any of your browsers. An Enterprise key is for your organization, up to the number of seats you paid for. Please don't share, publish or resell keys.
Subscriptions and renewals
Subscriptions are paid in advance and renew automatically at the end of each month or year, at the price shown when you subscribed, until you cancel. If the price changes, we will tell you before your next renewal. You can cancel at any time from the link in your Paddle receipt email, or by emailing us; you keep Pro until the end of the period you paid for. Each renewal comes with a new license key.
Refunds
See our refund policy.
Using Krisox
Krisox works on files inside your browser; we never receive them (see our privacy policy). You are responsible for the files you upload and for following the rules of the websites you upload to. Compression reduces quality, especially at the Extreme level, so keep your originals: Krisox never changes the file on your device, only the copy that is uploaded or downloaded.
Don't use Krisox to break the law, or try to get around its licensing.
Warranty and liability
Krisox is provided "as is". We work to make it reliable, but we can't promise it will work with every website or file, or without interruption. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer that can't be limited by law.
Changes
We may update these terms. If a change affects your subscription, we will tell you by email before it takes effect, and you can cancel before then.